Amended On 3/26/2024
Introduction
Scarlet Hosting LLC ("Scarlet Hosting", "we", "us", or "our") is staunchly committed to the protection of personal information and the privacy of our clients. This Privacy Policy delineates the manner in which Scarlet Hosting collects, utilizes, discloses, and safeguards the personal information of its users and visitors. This policy applies solely to information collected through the services and digital platforms operated by Scarlet Hosting and does not extend to information collected by third-party websites, even when such sites are linked to or from our service. Users are encouraged to review the privacy policies of any third-party websites they access.
By accessing, using, or registering for services provided by Scarlet Hosting, individuals acknowledge and consent to the practices described in this policy, in alignment with the Terms and Conditions set forth by Scarlet Hosting, accessible via our website. This Privacy Policy is integral to our user agreement and service provision.
As Scarlet Hosting evolves, including the introduction of new services or features, this Privacy Policy may be updated or amended. We reserve the right to make changes at our discretion and recommend that users review this policy periodically to stay informed of any updates. Continued use of Scarlet Hosting's services after the posting of any amendments signifies the user’s acceptance of those changes.
This policy is crafted to not only comply with regulatory requirements but also to foster trust and transparency with our users, ensuring that they are informed of their rights and our responsibilities concerning their personal information.
Information Collection
In the course of providing hosting services, Scarlet Hosting may collect, store, and use personally identifiable information (PII) and other relevant data necessary to ensure the optimal delivery of services. The collection of information is categorized as follows, but is not limited to:
- Directly Provided Information: This includes any information that you voluntarily provide to us, which is necessary for the utilization of our services. Such information may comprise, but is not limited to:
- Your name, email address, phone number, and postal address for account creation and communication.
- Login credentials and user identification data for account access and management.
- Automatically Collected Information: When you access our services, we automatically gather data that does not identify you personally. This may include, but is not limited to:
- Technical details such as IP addresses, browser types, and versions, which facilitate your interaction with our services and enhance security.
- Usage and analytics data including site navigation paths, interaction metrics, and device-specific information to improve service functionality and user experience.
- Consent: Accessing and continuing to use our services constitutes an acknowledgment and explicit consent to the collection and use of personal information as detailed herein. Should users not consent to this collection, Scarlet Hosting reserves the right to refuse or limit service provision in accordance with operational requirements and legal obligations.
User Data Rights
in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Below, we detail your rights regarding the management of your personal data and the processes in place for exercising these rights:
Data Deletion Requests: If you wish to exercise your right to data deletion, Scarlet Hosting provides a straightforward process for this purpose. You may submit a request through our designated contact channels, detailing your specific needs. Upon receiving a deletion request, Scarlet Hosting will confirm your identity and proceed with the deletion of your personal data from our systems, provided that no legal requirements necessitate the retention of your data for a longer period.
Procedure for Exercising Rights: To exercise any of your data rights, please contact us directly through the contact information provided on our website. Scarlet Hosting is committed to responding to your inquiries and requests promptly and within the timeframes prescribed by applicable laws.
Responsibility and Transparency: Scarlet Hosting ensures the secure processing of your personal data, maintaining transparency about data handling practices, and prioritizing your privacy rights throughout our service delivery.
Third-Party Information and Services
Our services may integrate with or link to third-party websites, services, and partners to enhance your experience. It's important to understand the following:
- Third-Party Links: Our website may include links to external sites not operated by us. When you choose to follow such links, we encourage you to review the privacy policies of these external sites. Scarlet Hosting does not bear responsibility for the content, privacy policies, or practices of any third-party sites or services.
- Data Storage and Processing: We leverage the expertise of third-party hosting vendors for secure data storage, including sensitive information such as payment details. For instance, payment processing services like Stripe are utilized for secure transaction management. We advise reviewing Stripe's Privacy Policy for detailed information on how your payment data is handled and protected.
- Partnership Transparency: While Scarlet Hosting selects partners and vendors that adhere to high standards of data protection, it's crucial to acknowledge that we do not control the privacy practices of these entities. Our commitment involves transparent collaboration with third parties to ensure the confidentiality and integrity of your data within our operational capacity.
Information Collected From Children
Our services are designed for use by individuals over the age of 13, and we do not knowingly collect personal information from children under this age threshold. We do not market our services to children under 13.
- Service Restrictions for Children Under 13: Our services are not available to children under the age of 13. We do not intentionally collect, use, or maintain personal information from children under 13. If we become aware that such information has been collected, we will take immediate steps to delete it from our records.
- Parental or Guardian Consent: In cases where our services are sought for children under the age of 13, a parent or guardian must initiate and manage the service on behalf of the child. This approach ensures adherence to COPPA by placing parents and guardians in control of their children's online activities.
European Union (EU) User Notice
Operations and data storage for Scarlet Hosting LLC are located in the United States. By providing your information, EU users consent to its transfer and storage in the U.S. as described in our policies.
CAN-SPAM Act Compliance
Scarlet Hosting LLC is committed to ethical email practices under the CAN-SPAM Act, reflecting our dedication to transparency and respect for our customers' preferences. Our approach to email communication includes:
- Purpose of Email Communication:
- Delivering service updates, responding to inquiries, and addressing customer service requests.
- Providing updates on orders and transactions.
- Sharing relevant information about our products and services.
- Continuing engagement with our clients through meaningful marketing communications post-transaction.
- Adherence to CAN-SPAM Guidelines:
- We use accurate email subjects and sender information to ensure clarity.
- Marketing emails are clearly identified, so recipients are aware they are viewing promotional content.
- Our communications include the address of our business to foster trust and transparency.
- We monitor third-party email marketing services for compliance, ensuring our standards are upheld.
- Swift action is taken on unsubscribe requests, maintaining the integrity of our customer communications.
- Every email provides an uncomplicated method to unsubscribe, allowing for easy opt-out.
At Scarlet Hosting LLC, we prioritize building and maintaining trust with our clients through every interaction. Upholding these principles ensures we respect your communication preferences and privacy.
Amendments Privacy Policy
Scarlet Hosting reserves the right to modify this policy at our discretion. Any changes will be effective immediately upon posting to our website. Your continued use of our services after such changes will constitute your acceptance of the new terms.
Contact Information
For questions or concerns about this privacy policy or your information, please reach out to us through our support channels, which will be detailed on our Contact Page.
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